We offer flexible payment options for website orders, including major credit and debit cards: Visa, Mastercard, and American Express.Your financial security is our priority—all payments are processed via a trusted third-party provider. We never store complete credit or debit card numbers on our internal systems, ensuring your sensitive data is fully protected.
For clarity and transparency, your final charge currency is determined exclusively by your shipping destination:
- United States: Orders shipped to U.S. addresses are priced and charged in U.S. Dollars (USD).
- Canada: Orders shipped to Canadian addresses are priced and charged in Canadian Dollars (CAD).The currency selector at the top of our site is for preview only, displaying estimated prices in your preferred currency. Regardless of this setting, payments are always processed in the currency corresponding to your shipping country as outlined above.
When you place an order, your bank may place a temporary authorization hold on your card for the full order amount. This is not a final charge—it verifies sufficient funds are available. The actual charge will only be processed once your order is confirmed and prepared for shipment.If a payment is declined or requires additional security review, we may contact you to verify details (e.g., billing address, card information). If verification cannot be completed, we reserve the right to cancel the order to protect both you and our business.
All approved refunds are credited directly to the original payment method used at checkout (e.g., credit/debit card). Once initiated, refunds typically reflect on your bank or card statement within 5–10 business days, though timelines may vary slightly based on your financial institution’s processing procedures.
For payment-related questions, concerns, or assistance (including refund status or declined transactions), contact our customer service team at
[email protected]. We strive to resolve issues promptly and ensure a seamless payment experience.
